Part 4. Examining Process
Chapter 8. Technical Services
Section 3. Technical Services, Examination Quality Measurement Staff (EQMS)
4.8.3 Technical Services, Examination Quality Measurement Staff (EQMS)
Manual Transmittal
March 01, 2018
Purpose
(1) This transmits obsolete IRM 4.8.3, Technical Services, Examination Quality Measurement Staff (EQMS). SB/SE examination quality is now aligned within the Office of Exam Quality and Technical Support (EQ&TS). On 6-8-2017 ownership of this IRM was formally transferred to EQ&TS from Exam Technical Services. New IRM 4.2.8, Guidelines for SB/SE National Quality Review incorporates all relevant procedural guidance from IRM 4.8.3.
Material Changes
(1) Relevant content from IRM 4.8.3 moved to IRM 4.2.8 as shown in table below:
IRM Number | Relevant Content Moved To |
|---|---|
4.8.3.1(1) Introduction | Obsolete |
4.8.3.1(2) Introduction | 4.2.8.1.1 |
4.8.3.1(3) Introduction | 4.2.8.5(1) |
4.8.3.1(4) Introduction | Obsolete |
4.8.3.1(5) Introduction | 4.2.8.5(4) |
4.8.3.1(6) Introduction | 4.2.8.11(3) |
4..8.3.1.1(1) Purpose | 4.2.8.1.1 and 4.2.8.1.3 |
4..8.3.1.1(2) Purpose | 4.2.8.11(1) |
4..8.3.1.1(3) Purpose | 4.2.8.5(4) |
4.8.3.2(1)Technical Services/EQMS Responsibilities | Obsolete |
4.8.3.2(2) Technical Services/EQMS Responsibilities | Obsolete |
4.8.3.2(3) Technical Services/EQMS Responsibilities | Obsolete |
4.8.3.3(1) EQMS Review Site Responsibilities | Obsolete |
4.8.3.3(2) EQMS Review Site Responsibilities | 4.2.8.4 |
4.8.3.4(1) Examination Area Office Responsibilities | Obsolete |
4.8.3.4(2) Examination Area Office Responsibilities | Obsolete |
4.8.3.5(1) Quality Attributes | 4.2.8.6(1) |
4.8.3.5(2) Quality Attributes | Obsolete |
4.8.3.5(3) Quality Attributes | Obsolete |
4.8.3.5(4) Quality Attributes | 4.2.8.6(4) |
4.8.3. 5.1(1) Measurement Categories | 4.2.8.6(3) |
4.8.3. 5.1(2) Measurement Categories | 4.2.8.6(3) |
4.8.3.5.2(1) Scoring System | 4.2.8.7.3(1) |
4.8.3.5.2(2) Scoring System | 4.2.8.7.3(2) |
4.8.3.5.2(3) Scoring System | Obsolete |
4.8.3.5.2(4) Scoring System | 4.2.8.6(2)_ |
4.8.3.6(1) Process Measures | 4.2.8.7.4.1(1) |
4.8.3.6(2) Process Measures | 4.2.8.7.4.1(2) |
4.8.3.7(1) Case Selection | 4.2.8.8(1) |
4.8.3.7(2) Case Selection | 4.2.8.8(2) |
4.8.3.7.1(1) Case Selection Procedures and Requirements | 4.2.8.8(3) |
4.8.3.7.1(2) Case Selection Procedures and Requirements | 4.2.8.8(4) |
4.8.3.7.1(3) Case Selection Procedures and Requirements | 4.2.8.8.1 |
4.8.3.7.1(4) Case Selection Procedures and Requirements | 4.2.8.8.1 |
4.8.3.7.1(5) Case Selection Procedures and Requirements | Obsolete |
4.8.3.7.1(6) Case Selection Procedures and Requirements | 4.2.8.8.1(3) |
4.8.3.7.1(7) Case Selection Procedures and Requirements | Obsolete |
4.8.3.8(1) Cases Subject to EQMS Sampling | 4.2.8.9(1) |
4.8.3.8(2) Cases Subject to EQMS Sampling | 4.2.8.9(2) |
4.8.3.9(1) Case Review Procedures | 4.2.8.4(4) |
4.8.3.9.1(1) Field and Office Examination Job Aid | 4.2.8.1.5 |
4.8.3.9.2(1) Completion of Data Collection Instrument (DCI) | 4.2.8.7(1) |
4.8.3.9.2(2) Completion of Data Collection Instrument (DCI) | 4.2.8.7(2) |
4.8.3.9.2(3) Completion of Data Collection Instrument (DCI) | 4.2.8.7(3) |
4.8.3.9.2(4) Completion of Data Collection Instrument (DCI) | Obsolete |
4.8.3.9.2(5) Completion of Data Collection Instrument (DCI) | 4.2.8.7.6 |
4.8.3.9.2(6) Completion of Data Collection Instrument (DCI) | Obsolete |
4.8.3.10(1) Consistency Checks | 4.2.8.10.1(1) |
4.8.3.10.1(1) Types of Checks | 4.2.8.10.1(4) |
4.8.3.11(1) EQMS Reviewer Responsibilities | 4.2.8.7(2) |
4.8.3.11(2) EQMS Reviewer Responsibilities | 4.2.8.4(3) |
4.8.3.11(3) EQMS Reviewer Responsibilities | 4.2.8.7(3) |
4.8.3.11(4) EQMS Reviewer Responsibilities | 4.2.8.7(4) |
4.8.3.12(1) National Quality Review System (NQRS) Reports | 4.2.8.5(1) |
4.8.3.12(2) National Quality Review System (NQRS) Reports | Obsolete |
4.8.3.12(3) National Quality Review System (NQRS) Reports | Obsolete |
4.8.3.12(4) National Quality Review System (NQRS) Reports | 4.2.8.5(4) |
4.8.3.13(1) Management Use of National Quality Review System (NQRS) Data | 4.2.8.11(6) |
4.8.3.14(1) Feedback to Examiners | 4.2.8.11(1) |
4.8.3.14(2) Feedback to Examiners | 4.2.8.12(1) |
Exhibit 4.8.3-1 Quality Attributes | Exhibit 4.2.8-1, 4.2.8-2 and 4.2.8-3. |
Exhibit 4.8.3-2 EQMS Procedures for Sample Review Case Selection Centralized Case Processing Responsibilities | 4.2.8.8. |
Exhibit 4.8.3-3 EQMS Procedures for Sample Review Case Selection Technical Services Responsibilities | 4.2.8.8.2 |
Effect on Other Documents
IRM 4.8.3 dated 3-21-2013 is obsolete as of the effective date of IRM 4.2.8.
Audience
Small Business/Self-Employed (SB/SE) Exam Employees.
Effective Date
(03-01-2018)
Lori Caskey
Director, Exam Quality and Technical Support
Small Business/Self-Employed
