Taxpayer Advocate Says IRS Service Back to Pre-Pandemic Levels

Taxpayer Advocate Says IRS Service Back to Pre-Pandemic Levels

IRS Taxpayer Advocate Service

The IRS has restored service to pre-pandemic levels, but delays in resolving identity theft victim assistance cases are “unconscionable,” and performance measures for telephone service need to be updated to prevent misallocation of resources, National Taxpayer Advocate Erin Collins said in the fiscal 2025 objectives report to Congress.  

The IRS has restored service to pre-pandemic levels, but delays in resolving identity theft victim assistance cases are “unconscionable,” and performance measures for telephone service need to be updated to prevent misallocation of resources, National Taxpayer Advocate Erin Collins said in the fiscal 2025 objectives report to Congress.

The IRS has restored service to pre-pandemic levels, but delays in resolving identity theft victim assistance cases are “unconscionable,” and performance measures for telephone service need to be updated to prevent misallocation of resources, National Taxpayer Advocate Erin Collins said in the fiscal 2025 objectives report to Congress.

The IRS has restored service to pre-pandemic levels, but delays in resolving identity theft victim assistance cases are “unconscionable,” and performance measures for telephone service need to be updated to prevent misallocation of resources, National Taxpayer Advocate Erin Collins said in the fiscal 2025 objectives report to Congress.  